Delete your data

You can request deletion of personal data associated with your ThinqExperience account by emailing [email protected], preferably from the email address linked to your account. State whether you want to delete your account or only unlink your Facebook sign-in. Never include a password or sign-in code in your message.

We will verify that the request comes from the account holder before deleting anything. If you no longer have access to your email address, explain this in your message and we will suggest another suitable verification method.

You can request deletion or unlinking of the Facebook identity associated with ThinqExperience. State whether you also want to delete your ThinqExperience account: these are separate requests. If Facebook is your only sign-in method, we will review account access with you before unlinking it.

Deleting your Facebook identity or personal account does not automatically delete your business workspace, other members’ accounts or its customers’ data.

We will acknowledge your request and inform you of the outcome. Some information may be retained where legal, accounting or contractual obligations, security or fraud prevention require it. Professional data managed by a business is also subject to its instructions and the rules applying to its workspace.

See our privacy policy to learn more about the data processed, retention and your rights.