Skip to content

Conversational commerce platform

Sell, chat and get paid on WhatsApp, Facebook and Instagram.

Online storefront, team inbox, AI agent and mobile money payments in one tool. Built for shops, restaurants and service businesses that sell where their customers already write: WhatsApp, Instagram, Facebook and Messenger.

ThinqExperience inbox
All your channels, one inbox
  • WhatsApp
  • Instagram
  • Messenger
  • Facebook Page
  • Web storefront

Three jobs, one tool.

What you do today with a storefront, a messaging app and a spreadsheet, brought together in one place.

Sell

A storefront that ends in a WhatsApp order

Catalogue, variants, cart, delivery and packaging fees. The customer confirms the order themselves.

Order #1042 · Mariam K.
Shea soap, set of 3 × 14,500
Oil 100 ml × 13,000
Delivery · Akwa1,000
Packaging200
Total8,700 FCFA
MTN MoMoOrange MoneyPayPalCash on delivery
Chat

One inbox for the whole team

WhatsApp, Instagram and Messenger side by side. Assignment, internal notes, labels and customer history.

Fatou D.Delivery to Bonapriso tomorrow?
2 unread
Kofi A.Assigned to Aïcha · cart sent
Open
Mariam K.Payment received · MTN MoMo
Paid
Automate

Campaigns and follow-ups without effort

Welcome messages, abandoned carts, order confirmations, campaigns targeted by label.

CampaignStatusSent
October new arrivalsSent1,240
24 h cart reminderAutomatic86
Regulars · pack offerScheduled—
How it works

Three building blocks, one thread.

01

The storefront captures demand.

Link in bio, QR code in store or a simple message: the customer browses your catalogue and builds a cart, with no account or app.

02

The inbox puts it in the right hands.

The conversation arrives with the cart, the history and the notes. Assigned to the right person, labelled, followed through to payment.

03

The AI agent absorbs the volume.

It answers repetitive questions, prepares carts and suggests time slots. The customer confirms; the team takes over whenever needed.

Chez Awa · StoreSkincare
Set of 3 shea soapsSet of 3 soaps4,500 FCFA
Oil 100 mlOil 100 ml3,000 FCFA
Discovery packDiscovery pack9,000 FCFA
Cart · 2 items · 7,500 FCFAOrder on WhatsApp
Demo

See it in action.

The storefront as your customer sees it on their phone: they browse the catalogue, build their cart and finish the order in WhatsApp.

  • No app to install on the customer side.
  • A link or a QR code is enough to open the storefront.
  • The order is completed inside the WhatsApp conversation.
Create my storefront
The journey

From message to payment, without leaving the conversation.

Every step leaves a trace in the order and in the customer record.

  1. 01Message

    The customer writes on WhatsApp, Instagram or Messenger. The conversation lands in the inbox.

    “Is the set of 3 still available?”
  2. 02Cart

    The team or the AI agent prepares a cart. The customer confirms it in one tap.

    2 items7,500 FCFA
  3. 03Payment

    MTN MoMo, Orange Money or international card. Automatic confirmation.

    MTN Mobile MoneyOrange MoneyPayPalCash on delivery
    Payment received · MTN MoMo
  4. 04Preparation

    The order moves to preparation, then delivery or pickup. The team follows it from the checkout.

    Preparing → Delivery
  5. 05Tracking

    The customer receives status updates on the channel they wrote on. The history stays in their record.

    “Your order #1042 is on its way.”
AI Agent

An agent that answers with your catalogue, not in your place.

It knows your products, your opening hours and your delivery zones. It prepares the cart or suggests a time slot, and the customer always confirms.

  • Replies in English or French, depending on the customer.
  • Suggests the nearest delivery point instead of asking question after question.
  • Hands over to a human as soon as it hesitates. Enabled per channel, your choice.
Kofi A. · WhatsAppAI agent on
Good evening, do you deliver to Bonamoussadi? I would like 2 discovery packs.
AI agent
Good evening Kofi. Yes, the nearest delivery point is Bonamoussadi Carrefour, 1,000 FCFA, tomorrow before noon. I have prepared a cart for you: 2 discovery packs, 18,000 FCFA + delivery.
Cart prepared · to be confirmed by the customer
Discovery pack × 218,000 FCFA
Delivery · Bonamoussadi1,000 FCFA
Open the pre-filled checkout
Perfect, I confirm.
Hand over to a humanSee the source of the answerAI credits: 1
Pricing

Pay for the contacts you actually talk to.

Every plan includes the storefront, the inbox and AI credits. Provisional prices, shown excluding WhatsApp fees.

See all plans
Starter
$29/ month
Provisional price

To get started: 1 user, 1,000 active contacts, storefront and WhatsApp inbox.

Advanced
$159/ month
Provisional price

For several locations: 15 users, 10,000 active contacts, advanced automations.

FAQ

Frequently asked questions

Another question? Write to us.

Yes. You connect a WhatsApp Business number (new or existing, with no WhatsApp app installed on it) through a guided four-step assistant. We take care of the technical setup.

They work with us
BXDadieEasyGroupSoftEXPSynkroThinq Advisory

Open your WhatsApp storefront this week.

Free trial. Our team helps you connect your channels.