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Solutions · Restaurants

Orders ready for the kitchen.

Customers order from WhatsApp, a QR code or your link; the kitchen gets a clean ticket: dishes, options, mode, time, paid. Nothing left to decipher over the phone.

Import your menu from a spreadsheet.

Ticket #87Received 12:18 · Maquis du Port
Paid · MTN MoMo
TakeawayReady at 12:40Aminata S.
1 × Grilled chicken4,500
Plantain · mild
1 × Ndolé4,000
Miondo
1 × Bissap juice 50 cl700
Packaging300
Total9,500 FCFA
Before / after

No more orders shouted across from the phone during the rush.

The same order, twice: on the left as it arrives today, on the right as ThinqExperience passes it to the kitchen.

MPMaquis du Portonline
hi r u open12:02
Yes, until 10 pm12:09
i want 2 grilled chicken12:10
no 1 grilled chicken and 1 ndole12:11
What with the ndolé?12:18
miondo. its takeaway around 1pm12:19
OK 8,500 + packaging. Paying at the till?12:27
ill tell u when i get there12:30
It's ready, where are you?13:05
actually ill come tmrw13:40
… jotted on a scrap of paper, read out loud in the kitchen
Message
Before · 40 messages
MPMaquis du Portonline
Hello, takeaway for 1 pm: 1 grilled chicken and 1 ndolé with miondo.12:02
Order · takeaway · 13:00
Grilled chicken × 14,500
Ndolé · miondo × 14,000
Packaging300
Total8,800 FCFA
MTN Mobile MoneyOrange MoneyPayPalCash on delivery12:02Confirm and pay
Payment received · Orange Money · 8,800 FCFA. Order #91 in the kitchen, ready at 13:00.12:04
Message
After · 3 messages
Online menu

A menu by category, three ways to order.

Starters, mains, grills, drinks, desserts: change the daily menu in a minute and it's up to date everywhere. The customer picks takeaway, delivery or dine-in; the pickup slot is calculated from your kitchen's pace.

Packaging fees, your wayPer order. Always applied for delivery; for takeaway, included by default and left to the customer if you allow it. Adjustable VAT rate.
MPMaquis du PortOpen · 11:00–22:00
TakeawayDeliveryDine-in
StartersMainsGrillsDrinks
Grilled chicken
Grilled chickenPlantain or fries
4,5001
Ndolé
NdoléMiondo or rice
4,0001
Gizzard salad
Gizzard saladStarter or main
3,500+
Burger
House burgerFries included
3,000+
Packaging (takeaway)300
Total8,800 FCFA
Order · ready at 12:40
Dine-in

Let your customers order from the table.

One QR code per table. The customer scans, the menu opens already set to “Table 4”, they order and pay without waiting for a server. The kitchen gets the table number on the ticket.

  • QR codes generated and printable from the app.
  • Another round or the bill: the customer reorders from the same link.
Table 4QR code for table 4, opens thinqexperience.comScan to order
MPMaquis du PortDine-in · Table 4Table 4
Burger
House burger3,000
2
Cake
Slice of cake1,500
2
Bissap juice
Bissap juice700
+
Total table 49,000 FCFA
Send to kitchen
Reservations

Customers book for themselves, via a link.

From WhatsApp, the team or the AI agent sends the booking link. The customer picks the date, time and party size; you confirm, or the table confirms itself based on your rules. Automatic reminder the day before.

Book a table · Maquis du Port
Booking confirmed: Saturday, Nov 1, 8 pm, 4 guests. See you tomorrow!
AI agent and inbox

It presents the menu and prepares the cart. The customer confirms.

During the rush, the agent replies in seconds: it suggests today's options, builds the requested cart and sends the pre-filled checkout. It never places an order on the customer's behalf; it hands over to the team as soon as it's unsure, in the same inbox as WhatsApp, Instagram and Messenger.

WhatsAppInstagramMessenger
Aminata S. · WhatsAppAI agent on
Hello, are you open for lunch?
AI agent
Hello Aminata, yes, until 10 pm. What would you like to do?
See the menuTakeawayDeliveryDine-in
Takeaway. A grilled chicken and a bissap, for 1 pm.
Cart prepared · to be confirmed by the customer
Grilled chicken × 14,500
Bissap juice × 1700
Packaging · pickup 13:00300
Open the pre-filled checkout
All good, I'll confirm and pay.
Hand over to a humanSource: today's menuAI credits: 2
Kitchen display

Every paid order reaches the kitchen, in order.

A tablet or a screen is all it takes: new, in preparation, ready. One tap changes the status and notifies the customer on WhatsApp. Table number, time slot and options are on the ticket.

New · 2
#89 · Delivery2 × Grilled chicken1 × BissapBonamoussadi · 13:30
#90 · Table 42 × House burger2 × Slice of cake
In preparation · 1
#88 · Takeaway1 × Ndolé · miondoReady at 12:35
Ready · 1
#87 · TakeawayCustomer notified 12:38
Payment

Paid before the stove is lit.

The customer pays from the summary, with MTN Mobile Money, Orange Money or PayPal, or settles at pickup. The order switches to “Paid” and goes to the kitchen; no more dishes cooked for nothing.

MTN MoMoOrange MoneyPayPalAt pickup / on delivery
Order #91 · Aminata S.12:21
Awaiting paymentPaidIn the kitchen
Orange Money8,800 FCFA
ReferenceOM2610...2290
ReceivedOct 24, 12:21
Thank you Aminata, payment of 8,800 FCFA received. Your order #91 is in the kitchen, ready at 13:00.
And also

Everything you need to run a service.

Till and point of sale

Counter orders go through the same till as WhatsApp orders.

Counter · #92Cash · 3,500

Delivery zones

Your neighbourhoods, your fees, your lead times. The nearest point is suggested to the customer.

Bonamoussadi1,500 · 45 min

Out-of-stock handling

Out of grilled fish? One tap and it disappears from the menu, and the AI agent stops offering it.

Grilled fishUnavailable tonight

Dish options

Side, spice level, portion: clear choices, the right price on every line.

MiondoRicePlantain · +500

Analytics

Sales per service, most-ordered dishes, takeaway / delivery / dine-in share.

Team

Floor, kitchen, till: everyone sees what concerns them, with their own permissions.

Paul · FloorAïcha · TillKitchen · display
Demo

Browse a demo menu.

Maquis du Port is a fictional restaurant built with ThinqExperience. Open the menu from your phone, put together a takeaway order and watch the summary arrive in WhatsApp.

Open the demo
FAQ

Questions from restaurant owners

You turn a dish on or hide it with one tap in the app; the public menu and the AI agent update immediately. The daily menu can be scheduled in advance.

Your menu online before the next service.

Free trial. We help you enter your menu and connect your number.