Flash sale
A dated, discounted selection shown at the top of the storefront.
Wax prints · −20%Ends in 2 days
Solutions · Retail
Your WhatsApp orders, finally clear.
An online store connected to your WhatsApp: the customer picks, the summary lands in the conversation, they pay with mobile money. Nothing left to copy out by hand.
Import your catalogue from a spreadsheet.
Summary · order #1043Pack of 3 soaps × 14,500
Oil 100 ml × 13,000
Delivery · Akwa1,000
Total8,500 FCFA
Confirm and payBefore / after
No more piecing orders together from a 40-message thread.
The same purchase, told twice: on the left as it arrives today, on the right as ThinqExperience structures it.
CAChez Awaonline
hi how much is the soap
Hello, 1,500 each, 4,500 for a pack of 3
ok i'll take 3
and the oil too
Which one? 50 or 100 ml?
100
do u deliver to akwa
Yes, 1,000. Total 8,500. How will you pay?
ill pay momo tonight
Still good for tonight?
tmrw instead
… 31 messages later, still not paidMessage
CAChez Awaonline
Hello, I'd like the pack of 3 soaps and a 100 ml oil, delivery to Akwa.
Cart · 2 items
Confirm and pay
Pack of 3 shea soaps4,500
Oil 100 ml3,000
Delivery · Akwa, tomorrow before noon1,000
Total8,500 FCFA
Confirm and payPayment received · MTN MoMo · 8,500 FCFA. Your order #1043 is being prepared, delivery tomorrow before noon.
Message
Store
Build your store without a developer.
A product is a name, a price, variants and photos. Enter it on the left and it's in your storefront on the right, within a minute. Or import your whole catalogue from a spreadsheet.
- Size, colour and volume variants, with stock per variant.
- Storefront link and QR code, for your bio or your shop.
- Categories and collections to keep things organised.
CAChez AwaClothing · Wax dress
Wax dress12,000 FCFA
Wax cotton, straight cut. Size:SMLXL
Add to cartPaymentMTN MoMoOrange MoneyPayPalCash on delivery
Get paid with mobile money, without chasing.
The customer pays from the summary, with MTN Mobile Money, Orange Money or PayPal, or chooses cash on delivery. The order switches to “Paid” on its own; no more checking your SMS.
MTN MoMoOrange MoneyPayPalCash on deliveryOrder #1043 · Mariam K.10:44
Awaiting paymentPaid
MTN Mobile Money8,500 FCFAReferenceMP2610...4471
ReceivedOct 24, 10:44
Sent to the customer on WhatsApp
Thank you Mariam, payment of 8,500 FCFA received. Your order #1043 is being prepared, delivery to Akwa tomorrow before noon.
InboxWhatsApp
Instagram
Messenger
Facebook Page
One place for WhatsApp, Instagram and Messenger, for the whole team.
No more passing the phone around. Every conversation is assigned and tagged, with the order history alongside. Who is answering what is finally visible.
WhatsAppInstagramMessengerFacebook PageAll · 14Mine · 5Unread · 3AI agent · 2
Mariam K.WhatsApp · Aïcha · order #1043
PaidWhatsApp · Aïcha · order #1043Yves N.Instagram · Unassigned
2 unreadInstagram · UnassignedBoutique SikaMessenger · AI agent
Quote sentMessenger · AI agentFatou D.Facebook Page · Paul
OpenFacebook Page · PaulTag: loyalInternal note: prefers mornings4 orders
AI agent
An agent that advises and prepares the cart. The customer confirms.
It reads your catalogue and stock in real time, answers questions about size, price or lead time, then sends a link to the pre-filled checkout. It never places an order on the customer's behalf, and it hands over as soon as it's unsure.
- French and English, depending on the customer.
- Switched on channel by channel, as you choose.
Kofi A. · WhatsAppAI agent on
Do you have the wax dress in M? I wear a 40. And do you have the oil in 50 ml?
AI agent
Yes: there's 1 wax dress left in M (equivalent to 40). The oil only comes in 100 ml, at 3,000 FCFA. I've prepared a cart with both.
Cart prepared · to be confirmed by the customer
Wax dress · M × 112,000
Oil 100 ml × 13,000
Open the pre-filled checkoutPerfect, I'll confirm.
Hand over to a humanSource: catalogue, stockAI credits: 1
Delivery and pickup
Deliver by zone, on your terms. Or let customers collect.
Set your zones, fees and lead times once. When a customer gives their neighbourhood, the tool suggests the nearest delivery point: the merchant decides where they deliver, not a string of questions. In-store pickup works by time slot, free of charge.
ZoneLead timeFee
Akwa · BonanjoSame day1,000
Bonamoussadi CarrefourNext day before noon1,500
In-store pickupBy time slot0
You're in Bonamoussadi? The nearest point is Bonamoussadi Carrefour, 1,500 FCFA, tomorrow before noon. Does that work for you?
And also
More ways to sell more.
Follow-up campaigns
Abandoned cart, back in stock, new arrivals for your tagged customers.
Cart reminder24 h without payment
Catalogue filters
Category, price, size, availability: customers find things fast.
AccessoriesUnder 30,000In stock
Product reviews
After delivery, the customer is invited to leave a review, published on the product page.
“Any feedback on your order?”
Promo codes
Percentage or amount, time-limited or first purchase only.
WELCOME10−10% · 1st purchase
Analytics
Sales per day, best sellers, source channel, payment rate.
Demo
Visit the demo store.
Kimishop is a fictional store built with ThinqExperience. Browse it from your phone, add an item, and watch the summary arrive in WhatsApp.
Open Kimishop
FAQ
Questions from merchants
You need a WhatsApp Business number dedicated to the platform (with no WhatsApp app installed on it). You can convert an existing number or get a new one; the connection wizard guides you through four steps.
Put your catalogue online this week.
Free trial. We help you import your products and connect your number.